Privacy policy
Privacy Policy
Last Updated: October 16, 2026
1. Introduction
Welcome to The Waypros!
The Waypros ("we," "us," or "our") is an online store operated by WEPRO ECOMMERCE LLC.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, browse our products, place an order, contact customer support, or otherwise interact with our services.
Our website, https://thewaypros.com, is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.
By using our website, you acknowledge that you have been provided with this Privacy Policy. Where required by law, we will obtain your consent before collecting or processing certain personal information.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Personal and Contact Information
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Full name.
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Email address.
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Phone number, if provided.
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Billing address.
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Shipping address.
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Other information voluntarily provided when contacting us.
Order and Transaction Information
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Products purchased.
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Order numbers and order history.
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Product selections, sizes, colors, and quantities.
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Customization or personalization details.
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Payment confirmation and transaction information.
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Shipping and delivery details.
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Refund, replacement, and cancellation requests.
Payment Information
Payments are processed through Shopify and supported third-party payment service providers.
Payment information may include payment method details, transaction amounts, billing information, and payment confirmations.
We do not intentionally store complete payment card numbers or card security codes in our own customer support systems.
Payment information is handled by the applicable payment processors in accordance with their security and privacy practices.
Device and Technical Information
When you visit our website, we and our service providers may automatically collect:
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IP address.
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Browser type and version.
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Device type and operating system.
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Approximate geographic location derived from technical information.
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Pages visited and time spent on our website.
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Referring websites and traffic sources.
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Interactions with products, shopping carts, and checkout pages.
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Cookie identifiers and similar online identifiers.
3. How We Collect Personal Information
We may collect personal information through the following sources:
Directly from You
When you place an order, create an account, submit personalization details, subscribe to marketing communications, or contact customer support.
Automatically Through Our Website
Through cookies, pixels, analytics tools, and similar technologies when you browse or interact with our website.
From Service Providers
Including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, and customer support services.
From Advertising and Marketing Partners
Where permitted by applicable law, we may receive information from advertising platforms and marketing partners to understand advertising performance and improve our services.
4. How We Use Your Personal Information
We use personal information for legitimate business purposes, including:
Order Processing and Fulfillment
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Processing and confirming orders.
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Processing payments.
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Producing made-to-order and personalized products.
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Sharing necessary order details with manufacturing and fulfillment partners.
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Arranging shipping and delivery.
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Providing order status and tracking updates.
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Processing cancellations, replacements, and refunds.
Customer Support
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Responding to inquiries.
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Resolving order-related issues.
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Investigating damaged, defective, or incorrect products.
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Communicating about purchases and customer service requests.
Website Improvement
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Analyzing website traffic and customer interactions.
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Improving product listings and website functionality.
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Understanding shopping preferences.
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Improving customer experience and website performance.
Marketing and Advertising
Where permitted by applicable law, we may use personal information to:
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Deliver relevant advertisements.
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Measure advertising performance.
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Understand customer interests.
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Conduct remarketing and advertising attribution.
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Send promotional emails to customers who have subscribed or otherwise permitted such communications.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Security and Legal Compliance
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Detecting and preventing fraud.
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Protecting customer accounts.
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Preventing unauthorized transactions.
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Complying with applicable laws and regulations.
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Responding to lawful requests from authorities.
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Resolving disputes and enforcing our policies.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to support essential website functionality, understand customer interactions, and improve our services.
These technologies may include:
Essential Cookies
Necessary for shopping cart functionality, checkout, account security, and other essential website operations.
Analytics Cookies
Used to understand website traffic, visitor behavior, and website performance.
Advertising and Marketing Cookies
Used, where permitted, to measure advertising performance, understand campaign effectiveness, and display relevant advertisements.
Preference Cookies
Used to remember certain website settings and shopping preferences.
Depending on your location, you may be able to manage your cookie preferences through our website's privacy controls or your browser settings.
Where required by applicable law, we obtain consent before activating non-essential cookies or similar technologies.
Disabling certain cookies may affect some website features.
6. Google Analytics and Google Ads
We may use Google services, including Google Analytics 4 and Google Ads, to understand website traffic, measure advertising performance, and improve our marketing activities.
These services may collect or process information such as:
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Website visits and interactions.
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Device and browser information.
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Approximate location information.
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Advertising identifiers.
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Shopping cart and purchase events.
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Conversion and transaction information.
Where enabled and permitted by applicable law, Google Ads may also be used for remarketing, conversion measurement, and personalized advertising.
Google may process information according to its own privacy policies and applicable data protection requirements.
For more information about Google's privacy practices, please visit:
https://policies.google.com/privacy
You can also learn about Google's advertising controls at:
7. Meta Advertising and Other Marketing Services
We may use Meta advertising services, including Meta Pixel and related measurement technologies, to understand website interactions and evaluate advertising performance on Facebook, Instagram, and other Meta services.
Depending on our configuration and applicable privacy requirements, these technologies may process information about:
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Page views.
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Product interactions.
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Add-to-cart events.
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Checkout activity.
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Purchase events.
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Device and browser information.
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Advertising identifiers.
Where permitted by applicable law, this information may be used to measure advertising effectiveness, improve campaigns, and deliver relevant advertisements.
For information about Meta's privacy practices, please visit:
https://www.facebook.com/privacy/policy/
8. How We Share Personal Information
We do not sell customer contact lists to third parties for their independent marketing purposes.
However, we may disclose personal information to trusted service providers and business partners when necessary to operate our business, including:
Shopify
For website hosting, e-commerce functionality, checkout, and store management.
Payment Service Providers
For processing payments, preventing fraud, and handling refunds.
Production and Fulfillment Partners
For manufacturing personalized and made-to-order products and preparing orders for shipment.
Shipping and Logistics Providers
For delivering orders and providing tracking information.
Analytics and Advertising Partners
For analytics, advertising measurement, remarketing, and related services, subject to applicable legal requirements and privacy choices.
Professional and Legal Service Providers
For accounting, compliance, dispute resolution, and other legitimate business purposes.
Legal Authorities
When disclosure is required by applicable law, valid legal process, or to protect our legal rights.
Certain disclosures for targeted advertising may be considered a "sale" or "sharing" of personal information under applicable U.S. state privacy laws, even when no money is exchanged.
Where required, we provide eligible customers with the ability to opt out of such activities.
9. Shopify and Third-Party Services
Our online store is hosted by Shopify.
Shopify collects and processes certain personal information to provide e-commerce services, facilitate transactions, improve platform functionality, and support security.
Information collected through our website may be processed by Shopify and other service providers in accordance with their respective privacy practices.
For more information, please review:
Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
Shopify Privacy Portal:
https://privacy.shopify.com/en
Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices of websites that we do not operate.
We encourage customers to review the privacy policies of those third parties.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We rely on Shopify and other service providers for certain security functions, including secure checkout and payment processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We encourage customers to protect their account credentials and contact us if they suspect unauthorized activity involving their personal information.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
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Processing and fulfilling orders.
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Providing customer support.
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Maintaining transaction records.
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Complying with tax, accounting, and legal obligations.
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Preventing fraud.
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Resolving disputes.
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Enforcing our agreements and policies.
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer needed, we take reasonable steps to delete, anonymize, or otherwise securely manage it, subject to applicable legal obligations.
12. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.
These rights may include:
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Right to Access: Request information about the personal data we hold about you.
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Right to Correction: Request correction of inaccurate personal information.
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Right to Deletion: Request deletion of eligible personal information.
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Right to Data Portability: Request a copy of certain personal information in a portable format.
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Right to Opt Out: Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
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Right to Withdraw Consent: Withdraw consent for certain processing activities where consent is the legal basis.
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Right to Appeal: Appeal certain decisions regarding privacy requests where provided by applicable law.
To exercise your rights, please contact us at:
You may also use applicable privacy preference tools made available through our website.
We may need to verify your identity before processing certain requests.
We will respond within the timeframes required by applicable law.
We will not unlawfully discriminate against you for exercising your privacy rights.
13. U.S. State Privacy Rights
Residents of certain U.S. states, including California and other states with applicable comprehensive privacy laws, may have additional rights regarding their personal information.
Depending on the law and whether it applies to our business, these rights may include the ability to request access, deletion, correction, and information about certain disclosures of personal information.
Eligible residents may also have the right to opt out of targeted advertising or activities legally classified as the sale or sharing of personal information.
Where required by law, we will honor applicable opt-out preference signals, including Global Privacy Control.
You can learn more about Global Privacy Control at:
https://globalprivacycontrol.org/
To submit a privacy-related request, please contact:
14. International Customers and Data Transfers
Although our store primarily serves customers in the United States, visitors from other countries may access our website.
Personal information may be transferred to, stored in, or processed in countries other than the country where the customer resides.
These countries may have different data protection laws.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
Customers in the European Economic Area or United Kingdom may have additional privacy rights under applicable data protection laws.
Where relevant, these rights may include requesting access, correction, deletion, restriction of processing, objection to certain processing activities, and withdrawal of consent.
15. Children's Privacy
Our website and services are intended for adults purchasing products for themselves or others.
We do not knowingly collect personal information directly from children under the age of 13.
We do not knowingly sell or share personal information of minors in violation of applicable law.
If you believe a child has provided us with personal information without appropriate authorization, please contact us at support@thewaypro.com so we can review the matter and take appropriate action.
16. Marketing Communications
If you subscribe to our marketing communications, we may send you promotional emails, product announcements, special offers, and other marketing content.
You can unsubscribe at any time by clicking the unsubscribe link in our marketing emails.
Even if you unsubscribe from promotional messages, we may still send transactional communications relating to orders, payments, shipping, refunds, or other essential services.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, legal requirements, or services.
When we make changes, we will update the "Last Updated" date at the top of this page.
Where required by law, we will provide additional notice or request consent for material changes.
We encourage customers to review this Privacy Policy periodically.
18. Contact Information
If you have questions about this Privacy Policy, how we process personal information, or wish to exercise your privacy rights, please contact us:
Store Name: The Waypros
Legal Business Name: WEPRO ECOMMERCE LLC
Website: https://thewaypros.com
Customer Support Email: support@thewaypro.com
For the purposes of applicable data protection laws, WEPRO ECOMMERCE LLC acts as the data controller of personal information where applicable.
We are committed to responding to privacy-related inquiries and protecting the personal information entrusted to us.